OPD management, appointment booking and live queues — in one platform.
UABS connects patients, hospitals, doctors and reception staff on a single system: search & book appointments, track your place in the queue in real time, and manage everything from availability to payouts without spreadsheets or phone calls.
Built for every side of an OPD visit
One platform, five roles working together — each with exactly the tools they need.
Patients
Search hospitals and doctors, book & pay for appointments, track your live queue position, and manage your family's health records — all from one app.
Hospitals
Manage doctors, staff and schedules, run a live token queue with a TV display board, and get monthly payout statements — no separate systems to reconcile.
Doctors
Set your weekly availability, confirm or reschedule appointments, and update your live status (In Consultation / On Break / In Surgery) so reception and patients always see where you are.
Reception & Staff
Run token queues, check patients in by QR code or walk-in, and display live wait times on a waiting-room TV — no manual token boards.
Sales Partners
Onboard new hospitals onto the platform and track your commission and performance against monthly and yearly targets.
Administrators
Oversee every hospital, doctor and partner on the platform, manage payouts and GST invoicing, and handle support tickets from one dashboard.
Why hospitals use UABS
Replacing manual token boards and phone-based booking with something patients and staff both trust.
Real-time queue visibility
A public, no-login waiting-room display shows exactly who's being served and estimated wait time, updated every few seconds.
Fewer no-shows
Automated appointment reminders (2 days, 1 day, 2 hours and 30 minutes out) keep patients on schedule.
Transparent payouts
Monthly payout statements for both hospitals and onboarding partners, with GST-compliant invoicing built in from day one.
Want to see it in action?
Get in touch to onboard your hospital, or check out how the platform works end to end.